Author: Matt Pickett, President, Anthem Blue Cross and Blue Shield in Colorado

Health insurance is one of the largest line items on companies’ balance sheets and a critical factor in workforce stability. As costs and expectations rise, employers and employees want a simpler, more integrated healthcare experience. Yet for many, navigating healthcare still feels fragmented, time-consuming, and overwhelming — from finding the right care provider to understanding…

It’s a scenario far too familiar: a routine checkup gets postponed, a screening is delayed, or a symptom is ignored. Life is busy. Appointments take time to schedule, and for many, there’s a real concern about whether healthcare will be the priority. In the moment, delaying care can feel like the practical choice. But postponing…