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Broadmoor’s Penrose Room gets Forbes’ 5 Stars

For three years running, The Broadmoor hotel has won the trifecta in the Forbes Travel Guide, taking five stars for its hotel, spa and the Penrose Room.

In the hotel category, statewide, The Broadmoor shares five-star honors with The Little Nell in in Aspen and  the spa shares the honors with The Spa at Four Seasons Resort Vail.

But in the restaurant division, the Penrose Room stands alone as the only five-star in the state.

“More than anything this is a reflection of the quality of our staff,” said Broadmoor president and CEO Steve Bartolin said in a statement.  “By achieving this, these ladies and gentlemen placed themselves in a league that represents the very best in our industry.” 

The Forbes Travel Guide ratings process has is based on more than 750 standardized criteria for hotels, making it the most rigorous and comprehensive in the industry. The process begins with a facility inspection that considers every aspect of the property, including its overall cleanliness, condition, and location.  To achieve Four- and Five-Star Status, properties must meet or exceed bar-setting service standards that are determined through an unannounced, undercover service evaluation conducted by the Travel Guide’s expert inspectors.

 

For a detailed explanation of how Forbes Travel Guide compiles its Star ratings, visit www.startle.com. 

Photo by MARK REIS/THE GAZETTE

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